At Wave, consulting is at the core of what we do and who we are. Since our start in the late ’90s, our consulting first ideology has enabled us to offer a tailored solution for each client’s individual requirements compared to a catch-all program. We work hand-in-hand with our clients throughout Atlanta, devoting time and resources so that we have a total understanding of their pains and goals and can create a custom approach to strategic digital transformation.

Back Office Modernization

The Back Office is the heart of your business. If your workflows have numerous hold-ups, the resulting loss of productivity will have a ripple effect throughout your entire company. For example, let’s say a company acquires a new customer in minutes but requires a long time to onboard a new employee or vendor. That’s an issue because both your employees' skills and your partner’s products play a vital role in providing exemplary service to the customer. Therefore, if those elements are not operating efficiently, your customer is ultimately who is disadvantaged. Your Front Office can only be as efficient as your Back Office, and both must be incorporated in a strategic digital transformation.

 
 
 

Business Intelligence

At Wave, our competence includes a full understanding of your business standards as well as the software that accurately delivers intelligent information. We how to ask the right questions and can define the right information to answer questions such as:
  • What happened?
  • When did it happen?
  • Why did it happen?
  • Who was involved?
  • Will it happen again?
  • What will happen if we change x or y?

 
 
 

Data Migration

Outlining a plan is the most important part of a migration. Every migration must have a certain amount of strategic digital transformation of the data moving from the source repository to the destination. Considerations must include folder structure, metadata mapping, security, search capabilities, and many other elements that will enable users to find relevant content. It’s critical that you spend the time to understand the problems you’re having and what is needed to move forward.

 
 
 

Intelligent Information Management

It is widely accepted that the modern company relies on numerous sources to pull content whether it’s a CRM, ECM, HCM, or ERP. Regardless of which program you’re using, it contains important business data and content that is vital to the success of your business. Both organizations and their customers require data from multiple sources to complete tasks, and this adds additional complexity if that data is not easily accessible. The traditional route was to combine information into a central archive but this method is not supportable forever as one system can’t govern everything, particularly in some mid-range to large businesses.